Client Agreement

Client Coaching Agreement

Please read the following agreement carefully before signing

OPTIMUS PHYSIQUE

CLIENT COACHING AGREEMENT

This Agreement is entered into between Optimus Physique, operated by Brett Riffel, a sole proprietor based in Manitoba, Canada ("Coach"), and the undersigned individual ("Client").

1. CLIENT INFORMATION

Information to be provided in the signature form below.

2. SCOPE OF SERVICES

The Coach agrees to provide fitness and lifestyle coaching services, which may include:

  • Customized training programming
  • General nutrition guidance and macronutrient education
  • Weekly check-ins and progress reviews
  • Program adjustments based on adherence and feedback
  • Educational tools, templates, and tracking resources
  • Accountability and communication via approved platforms

All services are provided virtually, unless otherwise agreed to in writing.

3. TERM & RENEWAL

  • Initial Commitment: Three (3) full calendar months
  • Billing recurs every 30 days from the agreement start date
  • After the initial term, services continue on a month-to-month basis
  • Cancellation requires fourteen (14) days' written notice after the initial term

4. FEES & PAYMENT

  • Payment is due prior to services being rendered
  • Coaching services are billed on a recurring monthly basis
  • Missed or failed payments will result in paused coaching services
  • Accepted payment methods: Credit Card or Visa Debit

5. CLIENT RESPONSIBILITIES

The Client agrees to:

  • Provide accurate and complete health, lifestyle, and history information
  • Obtain medical clearance when advised
  • Communicate injuries, symptoms, or health changes promptly
  • Follow coaching recommendations to the best of their ability
  • Not share, distribute, or reproduce proprietary materials

6. COMMUNICATION POLICY

  • Business Hours: Monday–Saturday, 10:00 AM–6:00 PM CST
  • Response Time: Within 48 business hours
  • Communication outside of business hours is not guaranteed

7. CANCELLATION & REFUND POLICY

Coaching services are non-refundable. No refunds will be issued for:

  • Missed check-ins
  • Early termination
  • Dissatisfaction with progress or personal circumstances

If the Client cancels during the initial three-month term, the remaining balance is still due. Medical exceptions may be considered at the Coach's discretion.

8. MEDICAL & HEALTH DISCLAIMER

The Client acknowledges and agrees that:

  • The Coach is not a licensed medical professional
  • Coaching services do not constitute medical advice, diagnosis, or treatment
  • Coaching is provided for educational and fitness purposes only
  • Participation involves inherent risks, including injury or health events
  • Medical clearance is required for known conditions, medications, or concerns

9. NUTRITION SCOPE DISCLAIMER

Nutrition guidance provided:

  • Is general and educational in nature
  • Does not constitute medical nutrition therapy
  • Is not intended to diagnose, treat, or manage disease
  • Should not replace advice from a registered dietitian or physician

10. NO PROFESSIONAL DEPENDENCY

The Client acknowledges that coaching services are not a substitute for medical, psychological, or other licensed professional care and agrees not to rely on the Coach as a primary source for medical, health, or mental health decision-making.

11. RESULTS DISCLAIMER

The Client understands and agrees that:

  • No specific results are guaranteed
  • Results vary based on effort, consistency, genetics, recovery, and lifestyle
  • No guarantees are made regarding physical, aesthetic, competitive, or financial outcomes

12. LIABILITY WAIVER

To the fullest extent permitted by law, the Client releases and holds harmless Optimus Physique and Brett Riffel from any claims, damages, or losses arising from participation, including negligence, except where prohibited by law.

13. ASSUMPTION OF RISK & INDEMNIFICATION

The Client voluntarily assumes all risks associated with participation and agrees to indemnify and defend Optimus Physique against any third-party claims resulting from misuse of services or breach of this Agreement.

14. FORCE MAJEURE

Optimus Physique shall not be held liable for delays or failure to perform services due to circumstances beyond reasonable control, including but not limited to illness, injury, family emergencies, acts of God, internet or platform outages, governmental actions, or other unforeseen events.

15. INTELLECTUAL PROPERTY

All coaching materials, systems, templates, educational resources, and branding are proprietary and protected. Redistribution, resale, or reproduction in any form is strictly prohibited.

16. PRIVACY & DATA PROTECTION

Client information is handled in accordance with PIPEDA and applicable Manitoba privacy laws. Personal data is not shared without consent unless legally required.

17. PED & SUPPLEMENT DISCLAIMER

Optimus Physique does not prescribe, recommend, or facilitate the use of performance-enhancing drugs, controlled substances, or illegal compounds. All supplementation decisions are the sole responsibility of the Client.

18. RIGHT TO REFUSE OR TERMINATE SERVICE

Optimus Physique reserves the right to terminate services without refund if the Client:

  • Engages in abusive or inappropriate behavior
  • Fails to comply with coaching expectations
  • Misrepresents information or engages in illegal activity

19. INACTIVITY POLICY

Failure to communicate or submit check-ins for thirty (30) consecutive days will result in suspended coaching services. No refunds or extensions will be issued.

20. MEDIA RELEASE (OPTIONAL)

With written consent, anonymized progress photos or testimonials may be used for marketing and promotional purposes.

21. GOVERNING LAW

This Agreement shall be governed by and interpreted in accordance with the laws of Manitoba, Canada.

22. ENTIRE AGREEMENT

This document constitutes the entire agreement between the Client and the Coach and supersedes all prior communications or representations.

23. ELECTRONIC SIGNATURE CONSENT

Electronic and typed signatures are legally binding and enforceable.

Client Information & Signature

Date: October 15, 2026