Privacy Policy
Last updated: July 1, 2026
1. Introduction
Optimus Physique ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect information about you in various ways, including:
Personal Data
- Name and contact information (email, phone number, address)
- Account credentials
- Payment information (credit card details, billing address)
- Health and wellness information you choose to share, including weight, body measurements, progress photos, blood work results, dietary logs, and fitness activity
- Booking and service history
Automatically Collected Data
- IP address and device information
- Browser type and settings
- Website usage patterns and preferences
- Cookies and similar tracking technologies
- Push notification tokens (if you enable notifications)
Sensitive Health Data
We collect health-related information you voluntarily provide, such as body weight, measurements, progress photos, blood work results, supplement and medication logs, and dietary information. This data is used solely to provide and improve your coaching services. We do not sell your health data. Health data is stored securely and accessible only to you and your assigned coach. You may request deletion of your health data at any time through your account settings.
Third-Party Services
We use the following third-party services that may process your data:
- Stripe — payment processing (card details are handled by Stripe, not stored by us)
- Google services — calendar, drive storage, and email integration (if you connect them)
- Calendly — appointment scheduling
- Instagram/LinkedIn — social media content publishing (coach-side only)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send promotional communications (with your consent)
- Respond to comments, questions, and customer service requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations
- Payment processors for transaction processing
- Analytics partners to improve our services
- Legal authorities when required by law
- Business partners with your explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
Account Deletion: You can delete your account and all associated data at any time by navigating to Account → Delete Account in the app. This permanently removes your daily logs, check-ins, measurements, progress photos, meal plans, messages, and other data. Deletion is irreversible.
Data Retention: After account deletion, data is purged from our active systems immediately. Residual data in automated backups may be retained for up to 30 days before permanent removal.
7. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. Note that disabling cookies may affect certain functionality of our website.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this privacy policy or our privacy practices, please contact us at:
Optimus Physique
375 BONAVENTURE DR W
WINNIPEG, MB R3X 0N9
Email: Brett@optimusphysique.com
Phone: 204-802-6003